When we schedule an appointment for you, we do our best to see you promptly. Please call the office if you need to change the date/time of your appointment at: (956) 994-1177 Appointments for routine problems and follow-ups are available on the following schedule. Monday 1:00 - 3:30 Tuesday 1:00 - 3:30 Wednesday 1:00 - 3:30 Thursday 1:00 - 3:30 Emergency appointments are made as needed, and at the request of your referring physician.		Our phones are answered by our staff from 8:00 a.m. to 5:00 p.m. Monday through Friday. All patients are encouraged to call with questions they have regarding medical problems or prescriptions. Phone messages taken by our staff will be returned as promptly as possible. Dr. Koolwal is not always available in the office as he is doing procedures or seeing patients in the hospital.
As a service to our patients, we will file your insurance claims to help you receive the maximum reimbursement under your policy. It is very important for us to have accurate insurance information. Please assist us in maintaining the accuracy of your records. Where there is an office co-pay or deductible you will be asked to pay at the time of your visit. You will be billed for any remaining balance after claims are processed and contract adjustments have been made. Statements are mailed monthly to patients with an outstanding balance. If you have any questions regarding your insurance coverage or a referral procedure; our qualified staff will be glad to assist you with specific questions.